POS Customer Support

Our Customer Service team at Rapyd Europe is looking for a tech-savvy POS Customer Support representative. If you love troubleshooting hardware, working with networks, and helping merchants succeed, this is for you!

It’s a fast-paced role with on-call shifts, perfect for someone who thrives under pressure.

Helstu verkefni og ábyrgð

• Set up and maintenance service of POS Terminals
• Service to merchants
• Part of the job is on-call shifts outside opening hours

Menntunar- og hæfniskröfur

• Experience and keen interest in technical matters
• Vocational training or a degree in electrical or technical subjects is a great advantage
• The person must have basic knowledge of networks
• Cooperation and adaptability, positivity and customer service are essential.
• Ability to work under pressure and in shift work
• Excellent Icelandic and English skills
• Experience in the installation of shopping systems is an advantage

Fríðindi í starfi

We’ve designed a workplace experience that keeps you energized, connected, and comfortable throughout the day:

• Amazing Canteen – enjoy healthy, delicious meals right at the office
• Various Grants - such as Health grant and Transportation grant
• Comfortable Office Environment – unwind with comfy lounge areas, a pool table, and darts
• Regular Social Events –from team outings and themed lunches to seasonal celebrations and more 

All individuals, regardless of gender, race, disability, sexual orientation, beliefs, or age, are encouraged to apply and work at Rapyd.

The application must be accompanied by a CV and a cover letter explaining the reason for the application and justification for the qualification for the job.

The job posting will remain open until the right candidate has been hired.

 

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